ZuluFoxtrot FAQ

How do I redeem my Deals?

It's simple and easy. When you complete a purchase, the Deal will show up in your My Deals tab. Just click the "Print" link for the Deal you want to use, print out the Deal Voucher and present it to the Merchant!

Can I combine my Deals with other discounts?

Generally not, unless the Merchant specifically states otherwise in the Deal Terms & Conditions on the Deal Voucher.

What if my Deal expires?

If your Deal's promotion value expires, you can still redeem it for the amount paid. For more information about expiration dates and Deal Voucher values, please see our Rules for All Deals.

What does Deal Status mean?

There are three options for Deal Status:

  1. Available: You can print out your Deal Voucher and present it to the Merchant to redeem your Deal. Note: If you have redeemed your Deal and the Deal Status is still "Available," please allow some time for the Merchant to update the Deal Status.
  2. Redeemed: The Merchant has indicated that your Deal Voucher has been redeemed.
  3. Expired: Your Deal is past the expiration date. Please refer to "What if my Deal expires?" for more information.

I have questions about my Deal. Whom should I contact?

We suggest that you contact the Merchant directly for questions about a specific Deal.

Is my credit card information safe?

Don't worry. Your credit card information is transmitted by SSL directly to a secure electronic vault. At no time is your credit card information stored on our servers.

When do I get charged if I buy?

When you complete a Deal purchase, ZuluFoxtrot will charge the price of the Deal to your credit card immediately.

What payment methods do you accept?

We accept the following major credit cards: Visa, MasterCard, American Express and Discover

Do I need to connect to my Facebook account?

You don't have to, but connecting to your Facebook account is a great way to share Deals with your friends!

Is my Facebook information safe?

Extremely. We only have access to your basic Facebook profile information, and at no time do we store your Facebook password or other Facebook account information on our servers.

How can I receive Deal emails for more than one city?

On the My Deal Cities tab for your account, please select the desired cities and click "Save Changes." You will then receive Featured Deal emails for each city you've selected.

I'd like to learn more about doing business with ZuluFoxtrot

Thank you for your interest! We look forward to hearing from you.

  • If you'd like to run Deals with us: Please visit Feature Your Business and fill out the form. We will get back to you as soon as possible.
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